Full time Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Manager, Global Client Group is a strategic leader within the Amex GBT organization, responsible for owning the execution of our client servicing strategy for clients. Proactively recognize risks to the portfolio, identify an action plan, and proactively coordinate mitigating actions with Service Delivery Leaders Travel – (15%
- 20% of time) , work with East Coast US and Europe time zones Extensive customer/client facing experience globally 4-5 year’s account / client management, consulting or procurement leadership experience required within the travel industry Proven capability to deliver a data-driven, analytical approach to the client’s travel program in a consultative manner as the subject matter authority Must possess a solid understanding of principles and key drivers of both customer satisfaction and operation expense Demonstrated ability to understand broad issues and capitalize on global market conditions impacting customers’ travel program, along with strong knowledge of the marketplace, is required Proven innovative problem-solving abilities and decision making skills required, in addition to project management, prioritization,



and planning skills Travel Management Experience preferred The US national base salary range for this position is from $The national range provided includes the base salary that Amex GBT expects to pay for the role. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance. Flexible benefits These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and current job openings available to internal candidates first. We strive to champion Inclusion You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

📌 Manager, Global Client Group (Toronto)
🏢 Carlson Wagonlit Travel Goli's Avenues of Travel
📍 Toronto