25 Oct
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FDE Times
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Chalk River
25 Oct
FDE Times
Chalk River
ai) is the platform for production AI. Chalk's Context Engine delivers live context by querying data across warehouses, databases, streams, and APIs, straight from the source. Together, these capabilities help teams build AI that understands their business, continuously improves, and runs reliably in production. Forward Deployed Engineering is where Chalk meets its customers. Our FDEs are exceptional software engineers who integrate Chalk's platform with the best ML and engineering teams in healthcare, finance, and consumer technology
- running technical pilots that win deals, onboarding recent customers, and engineering feature pipelines that power use cases like fraud prevention, cancer detection, and product recommendation. You'll own the strategy for how Chalk engages customers technically
- from pre-sales pilots through onboarding, support, and expansion
- and build the organization, processes, and playbooks that let the function scale with our growth. We're in the office 5 days a week. When unavoidable conflicts come up, we're flexible. Define the strategy and operating model for the FDE function: engagement models, account coverage, the pre-sales/post-sales balance, and how FDEs drive expansion within accounts Own the systems that make the team run
- support triage and rotations, escalation paths to Engineering, onboarding playbooks, and the processes for rolling out platform changes to customer environments Partner closely with Sales and GTM leadership on technical pilots, evaluations,
and the technical strategy behind our most important deals Partner with Engineering leadership to channel customer learnings into the product roadmap and to sharpen the internal tooling FDEs rely on Stay hands-on: dive into customer architectures, unblock hard technical problems, and set the technical bar for the team Serve as an executive-level technical counterpart to customer leadership at our largest accounts Define career paths and growth trajectories for FDEs, and champion the function's identity as we grow
- deeply technical engineers embedded with customers, not sales engineering 10+ years of engineering experience with 3+ years leading customer-facing engineering teams (forward deployed, solutions architecture, field engineering, or similar) ~ Strong hands-on technical skills
- proficient in Python and SQL, comfortable going deep on customer architectures and data infrastructure ~ Experience across both pre-sales and post-sales complex enterprise motions: technical pilots and evaluations as well as onboarding, support, and account expansion ~ Proven ability to hire, develop, and retain exceptional engineers, including senior ICs ~ Previous experience at an early-stage, high-growth startup ~ Executive-level communicator who can bridge technical, business, and customer contexts ~ Experience building the processes and playbooks that let a customer-facing engineering team scale ~ Bachelor's degree in Computer Science or equivalent Bonus points Experience building production ML systems, ML infrastructure, or data platforms Experience scaling a customer-facing engineering function from single-digit to multi-team Experience working with enterprise customers in regulated industries (fintech, healthcare) #
📌 Principal Innovation Engineering (Chalk River)
🏢 FDE Times
📍 Chalk River