Etobicoke General Hospital - Security Team Lead

Full-time Etobicoke, ON On-site CA$26.47 - CA$27.40/hr

Position Overview

Title: Security Team Lead

Employment Type: Full-time

Pay Rate: $26.07 per hour (based on levelling system)

Overtime Methodology: Averaging Agreement (AA) after 88 hours

Posting Date: October 21st, 2026

Internal Closing Date: October 28th, 2026

External Closing Date: November 4th, 2026

Site Overview

Etobicoke General Hospital is a full-service community hospital featuring one of Canada's busiest emergency departments and one of the largest labour and delivery programs in Ontario. Serving the community since 2007, this fast-paced site offers specialized services including a critical care response team, cardiac catheterization suite, Regional Kidney Wellness Centre, Centre for Complex Diabetes Care, and an expansive Mental Health and Addictions program.

What You'll Be Doing

As a Security Team Lead, you will oversee daily shift operations and support the performance of security guards on duty while representing Paladin Security and the healthcare facility. Key responsibilities include:

- Providing leadership, coaching, direction, and training to on-shift security staff.
- Ensuring all team members follow hospital security policies and Paladin procedures.
- Verifying that assigned guards have completed all mandatory training requirements.
- Motivating team members and recommending commendations to supervisors.
- Handling dispatch duties, including incident call taking and staff deployment.
- Documenting and investigating security incidents and site complaints.
- Ensuring accurate shift documentation is delivered to the Supervisor and Client Service Manager.
- Communicating site concerns and operational issues to management proactively.

Must Haves

- Minimum of two (2) years of hospital security experience.
- Minimum of one (1) year of supervisory or team lead experience.
- Working knowledge of the Trespass to Property Act and the Mental Health Act.
- Strong written and verbal communication skills.
- Demonstrated punctuality,



reliability, tact, and diplomacy.
- Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB), or agreement to opt into Paladin's pre-onboarding certification program.
- Legal authorization to work in Canada.

Nice-to-Haves

- Post-secondary education in a Law Enforcement or Security program.

What's In It For You?

- Competitive salary and benefits package.
- Financial flexibility with access to on-demand daily pay.
- Fully funded UOF and MOAB certification training options (with a 6-month commitment).
- Opportunities for ongoing training and professional growth.

Why Join Our Team?

Paladin Security: Excellent Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

📌 Security Team Lead at Etobicoke General Hospital (Toronto)
🏢 Paladin Security
📍 Toronto