Lead theatre guest services in Brantford as a part-time Senior Front of House professional, using customer service and communication skills.

Reporting to the Guest Services Team Lead, this senior position supports theatre events across all public areas. You will train and supervise Front of House Staff and Volunteers while participating actively in recruitment. The work requires problem solving, professionalism, accurate communication, and the ability to handle multiple priorities. Event schedules and seasonal theatre demands determine weekly hours.

Key Responsibilities:

- Train and supervise Front of House Staff and Volunteers
- Participate actively in the recruitment process
- Act as Duty Manager during theatre events
- Open and close public areas
- Handle inquiries and maintain healthy, protected environments

Requirements:

- Grade 12 or equivalent successfully completed
- Minimum one year customer service or tourism hospitality experience
- Knowledge of Health and Safety Guidelines
- Valid Standard First Aid Certificate with Level C CPR
- Smart Serve, Safe Food Handling, MS Office, and accurate data entry

Support theatre operations in Brantford through guest services leadership, staff supervision, problem solving, and professional communication.

📌 Senior Theatre Front of House Supervisor (Brantford)
🏢 Brantford
📍 Brantford