Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting‑edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a solid presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.

The People & Culture Generalist, Programs plays an important role in delivering consistent, effective, and employee‑focused HR programs across the organization. Combining hands‑on administration with opportunities to improve processes, this role supports core people practices, including payroll, compensation, benefits, job evaluation, performance management, and disability administration.

Working closely with employees, leaders, and internal stakeholders, the Generalist helps ensure HR programs are accurate, accessible, and consistently applied. This is an opportunity for an experienced HR professional who enjoys balancing operational responsibilities with problem‑solving, building strong working relationships, and contributing to an evolving People & Culture function.

Throughout these responsibilities, you will handle confidential information professionally, exercise sound judgment, and take ownership of delivering accurate, dependable results.





What does the People & Culture Generalist, Programs do?

- Payroll and Compensation: Coordinate biweekly payroll processing, ensuring employee information, earnings, and deductions are accurate and processed in accordance with established procedures. Maintain compensation structures and pay bands to support consistent, equitable pay practices.
- Benefits Administration: Manage employee benefits enrollments, changes, and terminations, coordinating with providers to ensure timely processing and a seamless employee experience.
- Job Evaluation and Job Descriptions: Support the application of the job evaluation framework, maintain job documentation, and collaborate with leaders to develop and update job descriptions that clearly reflect role responsibilities and organizational needs.
- Performance Management: Coordinate the day‑to‑day administration of the performance management cycle, including communications, documentation, tracking, and timelines, helping ensure a consistent and effective process.
- HRIS and Employee Records: Maintain accurate employee records and HRIS data, process employee lifecycle transactions, and support reporting and decision‑making through reliable, up‑to‑date information.
- Disability Administration: Coordinate documentation and administrative activities related to disability management,



liaising with relevant internal stakeholders and external providers while handling employee information with care and discretion.
- Employee Support and HR Guidance: Serve as a resource for employees and leaders by providing clear, accurate information about HR programs, policies, and processes.
- Employee Engagement and Events: Coordinate employee events and engagement initiatives that strengthen workplace connections and contribute to a positive organizational culture.
- Health and Safety: Participate as a member of the Joint Health & Safety Committee, supporting applicable legislative requirements and contributing to a safe work environment.
- Reporting, Compliance, and Continuous Improvement: Assist with HR reporting, audits, reviews, and internal controls. Identify opportunities to improve workflows and help ensure program administration aligns with internal policies and applicable legislation.
- Collaboration and Program Delivery: Work with the People & Culture team and other stakeholders to coordinate programs, resolve administrative issues, and promote consistent practices across the organization.

Does this sound like you?

You are an experienced HR professional who takes pride in getting the details right while understanding how effective HR programs contribute to the broader employee experience. You are comfortable managing recurring processes and competing deadlines, and you look for practical ways to make work more efficient and consistent.

You bring a combination of technical knowledge, organization, and people skills, including:

- Payroll and HR Program Administration: You have hands‑on experience administering payroll and coordinating HR programs, with a strong focus on accuracy, consis

📌 People & Culture Generalist, Programs (Welland)
🏢 Billyard Insurance
📍 Welland