Use bilingual English and French skills as a Collections Analyst at Uline’s Toronto Branch in Milton, Ontario. Manage customer accounts and resolve balances.

Uline seeks a Bilingual Collections Analyst to support timely payments and customer relationships across its North American company. The role includes portfolio management, payment solutions, account documentation, and cross-functional collaboration. Microsoft Word and Excel knowledge supports accurate daily work.

Key Responsibilities:

- Manage assigned customer account portfolios through phone and email
- Identify causes of past-due balances and develop payment solutions
- Document collection activity and customer interactions accurately
- Collaborate with Cash Applications, Credit, Customer Service and Sales




- Improve processes and enhance the customer experience

Requirements:

- High school diploma or equivalent; bachelor’s degree preferred
- Fluent written and verbal English and French
- One-plus years’ collections, accounts receivable or customer service experience preferred
- Working knowledge of Microsoft Word and Excel
- Solid communication and customer-focused, solution-oriented mindset

Apply bilingual communication, account management and payment-resolution skills as a Collections Analyst supporting Uline customers in Milton.

📌 Bilingual French Collections Analyst (Milton)
🏢 Uline
📍 Milton