Deliver accurate financial transactions and trusted banking guidance as a Customer Experience Associate with TD Canada Trust in Richmond Hill, Ontario.

This 15-hour role supports TD Canada Trust’s frontline Personal & Commercial Banking team. You will understand customer needs, recommend suitable banking solutions, and provide explicit advice. The position combines transaction processing, customer service, and confidential matter discretion.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns using procedures and escalate non-standard activities
- Promote banking solutions and complete business processes promptly




- Connect personally with customers about banking processes

Requirements:

- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on Microsoft Office and internet knowledge
- Accurate, detail-oriented communication across changing priorities

Bring customer experience expertise, transaction accuracy, and banking guidance to TD Canada Trust customers in Richmond Hill.

📌 TD Banking Customer Experience Associate (Richmond Hill)
🏢 TD Bank Group
📍 Richmond Hill