## Registrar Service SpecialistApply: In-Person: London, ON: Full time: Posted Today: JR03095# If you are a current Fanshawe College employee, please apply to jobs directly through Workday. Do not apply on the external career page.Interested in growing your career at Fanshawe College?Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.Working at Fanshawe CollegeFanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.Posting Closing Date:October 29, 2026Campus

Location:
London, ONDepartment:RGC1 Office of the Registrar
- Business Operations and ConvocationEmployment Group:SupportPay Details:$32.74 HourlyWorker Sub-Type:RegularTime Type:Full timeRemote Type:In-PersonContract End Date:Hours of Work per Week:35

Job Description
Support Staff employees, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration*.* This position is subject to the terms of the Full-Time Support Staff Collective Agreement. Note: 1 vacancy available. This position is deemed a critical vacancy. Payband: This position is paid at Payband F.



$32.74
- $37.78 per hour. Work Mode: In-person. Employees are required to work on-site five days per week. Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. Why this Role is Important The Registrar's Office plays a vital role in supporting students throughout their academic journey, from admission and registration to financial aid and graduation. As part of a collaborative, student-focused team, you'll have the opportunity to make a meaningful impact every day by helping students navigate important decisions and access the resources they need to succeed. Learn more about the Registrar's Office and the services it provides: https://www.fanshawec.ca/admission-finance/registrars-office Reporting to the Manager Student Services & Operations, the Registrar Services Specialist is highly knowledgeable in all areas of the Registrar Office operations and takes direction from the Registrar’s leadership team in the course of their work. The Registrar's Office embraces a holistic philosophy in its delivery of integrated services to students. The department operates as a team, and an appreciation of the work and timeline of each unit's operation is expected. This individual applies an intentional approach to providing information to students on financial and academic policies and regulations,



in order to assist them in making informed decisions regarding their academic and financial matters. Answers a wide spectrum of general and highly detailed questions related to the work of the Registrar's Office. Ensures confidentiality of student records and information; adhering to the Freedom of Information and Protection of Privacy Act (FIPPA). Processes a variety of forms related to student records, registration and financial aid. Books appointments for students to meet with the Financial Aid Advisor. Liaises with all areas of the Office of the Registrar and other college departments to resolves diverse student issues. Knowledgeably refers students to seminars, workshops, special events, counseling opportunities, employment programs and other resources. Participates in department meetings to enhance quality of services. Performs clerical duties such as document processing and electronic filing etc. How You’ll Make an Impact General Advising* Serve as the first point of contact for all students, staff, and visitors approaching the Registrar's Office in person, by phone, and via email or virtually
* Create a welcoming, inclusive, and student-centred service environment
* Triage and redirect complex inquiries to the appropriate advisor, coordinator, counsellor, or department Admissions Support* Provide general information on admission requirements, program availability, and application status through OCAS
* Assist applicants with college application processes, document submission, and offer acceptance
* Support current student onboarding by explaining next steps following an offer of admission
* Direct escalated student inquiries to the appropriate admissions team or immigration advising services Registration & Records* Assist students with

📌 Registrar Service Specialist (London)
🏢 Fanshawe International
📍 London