Support construction customers with product knowledge and order coordination as a Customer Service Specialist at Convoy in Acheson, Alberta. Your communication skills keep transactions accurate and deliveries moving.

Convoy seeks a self-sufficient, motivated Customer Service Specialist for its Edmonton location at 9675 266 Street, Acheson. The role serves construction-material customers through orders, quotes, returns, product education, supplier purchasing, payments, and inventory participation. Experience with building supplies or construction is preferred.

Key Responsibilities:

- Process customer orders, quotes, and returns
- Coordinate customer deliveries and pickups with operations
- Explain products and applications to customers
- Generate, place,



and confirm supplier purchase orders
- Receive payments, log sales, and follow procedures

Requirements:

- Customer product procurement experience, preferably construction-related
- Solid written and oral communication skills
- Quick, accurate problem-solving ability
- Excellent decision-making and initiative
- Organization, attention to detail, and respectful teamwork

Use construction product knowledge, customer communication, and careful order administration to support Convoy customers from Acheson.

📌 Construction Materials Customer Service Specialist (Edmonton)
🏢 Convoy Supply
📍 Edmonton