Lead automotive CRM projects at Trader, coordinating customer onboarding, database quality assurance, and cross-functional delivery from planning through support.

Reporting to the Operations Manager, the CRM Project Manager plans, implements, and manages CRM projects. You will define customer needs, develop strategies, and coordinate resources. The work involves sales, training, activation, data, and information technology teams. Strong project management, CRM knowledge, communication, and analytical skills support successful delivery.

Key Responsibilities:

- Plan kickoff and pre-launch meetings for customer onboarding
- Gather project information and update project cards
- Coordinate internal requests and training invitations
- Manage stakeholders,



timelines, risks, quality assurance, and testing
- Inspect delivered configurations and provide post-implementation support

Requirements:

- Experience in the automotive industry and project management
- Experience in customer support software
- Fluency in English and French
- Analytical, organizational, and problem-solving skills
- Attention to detail and robust customer focus

Apply project management, CRM expertise, and analytical skills to automotive customer onboarding and delivery at Trader.

📌 CRM Project Manager Automotive (Toronto)
🏢 AutoTrader.ca
📍 Toronto