Customer relationships and shipment coordination define this Maersk Customer Experience Partner position. Serve as the primary customer contact while managing end-to-end logistics communication.

This customer-facing position centers on understanding each customer's business, service requirements, priorities, and expectations. You will coordinate shipment execution, track transport plans, resolve issues, and communicate changes. Success requires interpersonal, analytical, problem-solving, and communication skills.

Key Responsibilities:

- Act as the primary point of contact for customers
- Build relationships and understand customer supply-chain needs
- Track shipments and identify transport-plan deviations




- Provide accurate shipment status and documentation information
- Own customer issues and facilitate timely resolution

Requirements:

- College education or equivalent is required
- Excellent interpersonal, problem-solving, analytical, and communication skills
- Ability to build internal and external working relationships
- Customer-oriented, proactive, and results-oriented approach
- Organizational and time-management skills for prioritization

Bring customer communication, shipment coordination, and problem-solving skills to Maersk's end-to-end customer experience.

📌 Maersk Customer Experience Partner (Canada)
🏢 Maersk
📍 Canada