Business Systems Analyst (Canada)

Business Systems Analyst (Canada)

25 Oct
|
The Maples Group
|
Canada

25 Oct

The Maples Group

Canada

Position: Business Systems Analyst
Location:Montreal

About Us

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.

What is it like to work here?

Weare drivento excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

The Opportunity

We are lookingfor an accomplished Business Systems Analyst to join our Analyst teamas part of our financial services businessin Montreal.

Consistently recognised as one of Montreal’s Top Employers, the Maples Group established our operations in the central downtown area in 2009. Our Montreal office exemplifies our culturally rich and entrepreneurial organisation, with over 300 colleagues from 50 countries collaborating to deliver best-in-class solutions to clients worldwide.

Your primary responsibilities include:

- Meet with business stakeholders to understand day-to-day challenges, clarify needs and document business and functional requirements.
- Analyse existing processes, data and system usage to identify gaps, root causes and opportunities to improve efficiency and controls.
- Translate business needs into clear user stories, process maps, acceptance criteria and specifications for technology teams.




- Work with developers, testers and business users throughout delivery to answer questions, refine requirements and confirm that solutions meet the agreed objectives.
- Prepare test scenarios, coordinate user acceptance testing, track defects and support the resolution of issues before release.
- Maintain project and operational documentation, including requirements, decisions, action logs, procedures and user guidance.
- Monitor requests, priorities, risks and dependencies, and provide clear progress updates to stakeholders.
- Support implemented solutions by investigating user queries, validating data and reports, and coordinating fixes or continuous improvements.

What You Bring

You are an experienced and motivated business analyst who can take ownership of assignments, work confidently with stakeholders and turn complex business needs into practical, well-defined solutions.

You will bring:

- Three to five years of relevant experience in business analysis, business systems analysis or technology delivery, ideally within financial or professional services.
- Demonstrated experience gathering and documenting requirements, analysing processes, developing user stories or specifications, and supporting solutions through delivery.
- Strong analytical and problem-solving skills, with the ability to investigate issues,



identify root causes and recommend practical improvements.
- Confidence working directly with stakeholders, facilitating discussions, constructively challenging assumptions and managing expectations.
- Clear written and verbal communication skills, with the ability to translate effectively between business users and technology teams.
- Experience supporting user acceptance testing, issue resolution, implementation and post-release improvements.
- A proactive and organised approach, with the judgement to manage priorities, work independently and elevate risks when required.
- A relevant undergraduate or graduate degree, or equivalent practical experience.

Benefits & Rewards

The most enduring skilled relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

Please note that it is the M

📌 Business Systems Analyst (Canada)
🏢 The Maples Group
📍 Canada

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