Lead retail operations in Niagara Falls with customer service and visual merchandising expertise. Support sales, standards, and daily store execution.

As a Retail Operations Supervisor at Staples Canada, you will oversee merchandising, freight flow, promotions, and front office tasks. You will coach associates on selling model behaviors, support training, and help maintain sales-focused performance. The position includes weekly cash office administration, reporting, and keyholder leadership duties.

Key Responsibilities:

- Model and coach customer engagement and selling model behaviors
- Oversee inventory, merchandising, promotions, signage, and sales-floor readiness
- Supervise backroom organization, freight flow, and stock reporting
- Support associate training, development,



performance conversations, and coaching
- Conduct safety inspections and maintain clean, safe store conditions

Requirements:

- Three or more years of retail customer service experience
- One to two years of supervisory experience required
- Direct accountability for sales and service targets
- Robust prioritization, organization, and multitasking skills
- Strength and a keen eye for visual merchandising

Apply retail supervision, customer engagement, and merchandising skills while supporting Staples Canada store operations in Niagara Falls.

📌 Retail Operations Supervisor Niagara Falls (Canada)
🏢 Bureauengros
📍 Canada