The Unit Clerk is required to perform their duties in a manner that isconsistent with the organization’s mission, vision and values. The Unit Clerk requires a high level ofefficiency, organization, confidentiality and time management skills whichare essential to carrying out the duties of this position. The Unit Clerk will provide clericalsupport to maintain a progressive, efficient, organized healthcareenvironment that further enhances the patient and staff experience. The Unit Clerk operates, maintains andorders different types of office and clinical equipment and supplies forhospital units.

Key Accountabilities

- Performs allduties in accordance with the Mission Statement and policies and proceduresof St. Joseph’s Health Centre, and the Ministry of Health for Long Term Careguidelines.
- Demonstratescompetency skills for the following standards and indicators:
- Preservingthe individuality of patients
- Encounteringpatients in a caring way
- Maximizingthe individual’s participation and control
- Communicatingwith patients/families, staff, and other visitors in a timely, courteous, andhelpful manner
- Contributingto and utilizing the patient plan of care if appropriate
- Establishingand Maintaining Healthy Interpersonal Relationships
- Demonstratingenthusiasm for working with adults and their families
- Developingand preserving collaborative relationships among all members of the healthcare team and with other programs/departments
- Complieswith patient safety programs, policies and processes including identifyingand reporting adverse events/near misses
- Attends andparticipates in appropriate safety training or education updates (ie. handhygiene, emergency code reviews)




- Identifiesunsafe conditions or practices and takes appropriate action to address themincluding reporting or removing hazards
- MaintainingProfessionalism and Work Role Competencies
- Attendingand participating in suitable educational in-services
- Demonstratingprofessionalism
- Providingservices in an effective manner
- Participatingin research and continuous quality improvement activities
- Working withthe Interdisciplinary team to coordinate and organize day to day activitieson the unit
- Responsibleto answer telephone calls and fielding questions from patients, visitors,staff, volunteers.
- Ensuringthat information and messages are forwarded to the appropriate people. Usesjudgment in interrupting for urgent inquiries
- Responsiblefor organizing patient admissions on the direction of the Interdisciplinaryteam. This includes communication withbusiness office; assigning an appropriate room based on insurance and patientneeds; communication and faxing of information required from referringpartners; photocopying of admission packages; chart assembly; completionpatient armbands and signs for room door and dining room tables
- Responsiblefor organizing patient discharges/deaths on the direction of theInterdisciplinary team. This includescommunication with Business Office; dismantling charts for Medical Records;faxing required information to Family Physicians and other community partners




- Monitoringof stationary supplies and re-ordering as necessary
- Filing ofpatient forms and reports in the correct health record after they have beenreviewed by the appropriate health skilled
- Maintainingpatient filing system that facilitates accuracy and organization
- Photocopyingand faxing of forms and correspondence
- Distributingmail and correspondence
- Communicatevia telephone broadcast or email change in patient condition as required
- May assistin the completion of Physician/NP patient care orders in collaboration withteam leader or nurse processing order e.g. requisitions for scheduled labtests ordered, communication with interdisciplinary team as required; faxing appropriate information as required; informing interdisciplinary teammembers/physicians of consultations required etc.
- Workingtogether with the interdisciplinary team and families to identifytransportation needs and booking appropriate transportation as required e.g.family car, wheelchair taxi, stretcher, volunteer van etc.
- Maintaininglists required for communicating and collecting patient data – patientboards, etc.
- Coordinating/orderingspecialty mattress and other supplies. Collaborates with RN or NP
- Organizingstaff replacement as required when scheduler unavailable e.g. sick calls,transportation escorts, extra staff, education replacement etc.
- Workingtogether with the Interdisciplinary team to ensure the admission anddischarge MDS/NRS data is completed as expected including pulling charts frommedical records
- Other dutiesas assigned
- Covers otherunits as needed
- Contributesto a transparent culture of client and staff safety by a

📌 (C/26-42) Unit Clerk – Rehabilitation (Canada)
🏢 Startdate
📍 Canada