Central City Concern ’s Warm Welcome Program conducts direct street outreach to people experiencing homelessness . As a part of the multi-disciplinary Warm Welcome t eam, this Community Health Outreach Worker (CHOW) engages directly with p eople experiencing hom elessness to facilitate engagement with health care, shelter resources, transitional and permanent housing, and other social services. CHOW s help people take the next step in the care continuum by assessing people’s needs in the field, identifying programs, resources, and services that will best meet those needs, and removing obstacles to accessing those programs, resources, and services. Goals include helping people experiencing homelessness enter shelter and TASS (SRV) sites ; develop trusting relationship s with their medical or behavioral health providers ; and access food and material resources.

Schedule:

Monday - Friday, 8:00am - 4:30pm (Saturday & Sunday Off)

Compensation:

$27.09 - $35.95/hr

*Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates: Offer max is $31.44/hr per our Union contract.

AFSCME Union

This role is a Union Represented position through; American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your
representation here www.afscme.org
This position could be subject to Recall Rights: This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.

Seniority Bid Window Opens:

10/13/2026

Seniority Bid Window Closes:





10/21/2026

Minimum Qualifications:

- High schooldiploma or GEDrequired.
- 1 year of experience includingwork in human services, community health, social services, volunteer work, and internships.
- Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities as described above withexperienceworking incommunity social service or healthcare environment.
- Must possessa currentdriver’slicense, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass aninitial drivertraining within 60 days of being an approved driver and continued recertification training.Must have excellent reading and comprehension skills.
- Must have CPRcertificationprior to start.
- Mustunderstandthe causes of homelessnessand poverty, the medical and psychosocial sequelae of homelessnessand the systems and processes used to helpcomplex and medically vulnerablepatients secure and maintain stable housing, healthcare and othersocialservices.
- Ability to adhere to Central City Concern’s drug-free workplace which encourages a protected, healthy and productive work environment and strictly complies with the Drug-Free Work Place Actof 1988.An employee shall not,



in the workplace, unlawfully manufacture, distribute, dispense,possess,or use a controlled substance or alcohol.
- Will be required to carry an agency cell phone for work use. Cell phone will be provided.
- Physical ability to bend, stoop, kneel, squat, twist, reach, pull and occasionally lift up to 50 lbs.
- Must pass a pre-employment drug screen, TB Test, andDHSbackground check.
- Must adhere to agency’s non-discrimination policies.
- Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds,lifestylesand sexual orientations and treat individuals with respect and dignity.

Essential Duties and Responsibilities:

- Workwith Warm Welcome Street Outreach team members toidentify and engage with peopleexperiencing unsheltered homelessnessin areas of East Portland.
- Providedirectoutreach activities to linkparticipantswithservices requested, including available healthcare andshelterservices.
- Maintain aprioritized list ofparticipantswith whom we are working to establishconnections to services.
- Maintain updated participant charts(including in CCC medical record when providing ongoing care coordination with other healthcare providers)that include noteson the effectiveness of contacts, interventions,and outcomes.
- Assistparticipantsinengaging withinternal and external system resources, including healthcare, shelter, and housing.
- Provide basic life skills education and survival resources to participants to support them in engaging inhealthybehaviorsand reducing barriers to outcomes

📌 Street Based Outreach Worker (Canada)
🏢 CCC Brand
📍 Canada