Lead Tesco store teams through daily retail challenges, delivering great customer service across scheduled availability windows. Flexible working is available from day one.

As a Tesco Shift Lead, you will work across all store areas and support colleagues with day-to-day operational queries. You will lead the store during the Manager’s absence, coach colleagues, and provide feedback. The role suits experienced team leads or managers from rapid-paced retail environments.

Key Responsibilities:

- Lead teams to deliver great in-store customer experiences
- Handle day-to-day operational queries across store areas
- Lead the store during the Manager’s absence
- Coach colleagues and provide constructive feedback
- Adapt decisions flexibly as circumstances change

Requirements:

- Be aged 18 or over for this role
- Experience in team leadership or retail management
- Strong role model focused on excellent customer service
- Clear communicator using varied communication methods
- Ability to motivate teams toward outstanding results

Use retail leadership, coaching, and communication skills to help Tesco colleagues deliver consistently excellent customer service.

📌 Tesco Retail Shift Leader (Ottawa)
🏢 Tesco
📍 Ottawa