Support medical professionals by phone in Kingston while handling electronic claims, complex questions, and sensitive health information securely.

This temporary Help Desk Agent assignment sits within Ontario’s Health Programs and Delivery Division, Claims Services Branch. The role welcomes all experience levels and involves answering inquiries, helping clients submit electronic claims, and resolving claim issues. You will work with others, protect private information, and communicate clearly in a busy workplace.

Key Responsibilities:

- Answer and record phone calls from medical professionals
- Help clients submit electronic claims
- Solve complex claim issues or refer clients appropriately
- Keep health information private and secure




- Work with others to improve health services

Requirements:

- Experience handling phone inquiries and working with others
- Ability to protect personal and sensitive information
- Clear speaking and accurate, easy-to-follow writing
- Problem-solving ability and judgment about requesting help
- Experience using email, word processing, spreadsheets, databases, and internet tools

Apply your communication, claims support, organization, and privacy skills as a Kingston Help Desk Agent serving Ontario’s health system.

📌 Health Claims Help Desk Agent (Kingston)
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📍 Kingston