POSITION INFORMATION

Job Title: Part TimeResidential Support Worker (Existing Role, 1 Position)

Department: Homeward Bound Residence

Reports To: Team Leader, Residential Services (or designate)

Location: Homeward Bound Residence, Toronto, ON

Employment Status: Part-time, 1 Year contract

Hours of Work: Up to 25 hours per week, based on organizational needs, with a guaranteed minimum of 16.50 hours per week (equivalent to two shifts).

Availability: Must include weekdays, weekends, statutory holidays, and overnight shifts, based on operational needs.

Salary: $22.66 per hour with additional shift premiums for evening, overnight, and weekend hours

Classification: A (Subject to the Collective Agreement)

Potential Start Date: As soon as possible

Date Created/Updated September 2026

POSITION SUMMARY

This position provides as-needed, shift-based counselling, supervision, and case support to residents of Homeward Bound Residence, a community-based program serving justice-involved men under Probation Orders, Conditional Sentence Orders, and/or Parole Certificates. The role supports continuity of care and safe operations by filling scheduled and unscheduled staffing gaps, including short-notice coverage.

Working within an established framework, the Residential Support Worker ensures a safe, secure, and accountable living environment while supporting residents to meet court-ordered conditions, follow program expectations, reduce risk of recidivism, and work toward successful community reintegration.

KEY RESPONSIBILITIES

A. Resident Supervision & Support

- Provide responsive, shift-based support to residents,



addressing immediate needs while reinforcing accountability and program expectations.
- Maintain knowledge of each client’s community supervision orders as outlined by their Probation and Parole Officer as required to effectively support assigned shifts.
- Demonstrate ability to quickly review and applyeach resident’s identified risk, need, and responsivity factors, and incorporate this framework into daily supervision, decision-making, and interventions.
- Develop professional, goal-oriented working relationships with residents to support progress toward individualized reintegration goals, while maintaining clear professional boundaries.
- Deliver services in a way that reflects the racial, cultural, linguistic, and gender-specific needs of the community served.
- Demonstrate the ability to understand and apply Anti-Racism and Anti-Oppression frameworks in all professional interactions and service delivery.
- Remain awake, alert, and actively engaged in supervision responsibilities at all times while on shift.

B. Case Management Support

- Document all significant interactions with clients in the database, log book, or formal incident report as the situation dictates.
- Enter and maintain accurate, timely data in the agency’s client database.
- Use objective, non-judgmental language in all documentation.




- Understand that records may be used in legal, correctional, or clinical review processes.
- Complete incident/occurrence reports as required per JHST policy and procedure.
- May assume responsibility for a limited caseload on a temporary or coverage basis, at the discretion of the Team Leader. Administer and document medications in accordance with program policy.

C. Safety & Security

- Ensure a secure, accountable, and supportive residential environment in compliance with Society policies and procedures, particularly around confidentiality and health and safety.
- Monitor and maintain all established program procedures and policies.
- Respond appropriately to fire safety, security, and emergency situations, including crisis intervention and de-escalation.
- Make appropriate decisions based on resident supervision orders and risk factors, in compliance with Society policies and procedures.
- Demonstrate understanding of risk management and the four principles of effective intervention: risk, need, responsivity, and qualified discretion.

D. Administrative Duties

- Perform administrative duties including filing, photocopying, and putting together intake packages.
- Assist in ensuring compliance with agency standards, contractual obligations, and external audits.
- Contribute as requested to the review and revision of agency policies, procedures, and program rules as required.
- Perform other duties or assignments as assigned by the Team Leader of Residential Services or Director.

E. Professional Conduct

- Maintain appropriate professional boundaries with residents.
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📌 Part Time Residential Support Worker (Toronto)
🏢 John Howard Society of Toronto
📍 Toronto