(This position is initially open to regular part-time, bargaining unit employees of the college)
Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary

The incumbent supports the international recruitment team in recruiting students by participating in administrative tasks, student and agent communications (email, phone, WhatsApp), on campus event support, calling campaigns and basic reporting functions. This position will work to support all international managers as assigned (outreach material preparation, agent supports and admin as well as conversion activities).

The role focuses on executing assigned tasks to support recruitment operations,



ensuring timely communication and accurate follow-up with prospective students and stakeholders. The incumbent works collaboratively with International Recruitment Specialists and Managers, providing support in lead management, event coordination, operational planning and coordination of recruitment activities, and routine administrative processes, while adhering to established guidelines and procedures. The incumbent is responsible for coordinating multiple concurrent recruitment activities, identifying operational issues that may impact recruitment initiatives, and working with International Recruitment Specialists and Managers to implement appropriate operational solutions. This position requires solid customer service and communication skills, attention to detail, and the ability to coordinate competing priorities, organize multiple activities simultaneously, and manage routine tasks efficiently.

Responsibilities

- Coordinate the preparation and distribution of recruitment materials and logistical arrangements for international recruitment activities, including outreach events, campus visits, agent meetings, and delegation visits.
- Provide timely and professional customer service support to prospective students, agents, school counsellors, and external stakeholders through email, telephone, WhatsApp, and other communication channels.
- Maintain accurate records of recruitment activities, communications,



and stakeholder interactions within recruitment systems.
- Support International Recruitment Specialists and Managers with assigned market activities, outreach initiatives, and recruitment campaigns.
- Coordinate communications and operational activities with internal departments (e.g., Marketing, Facilities, Event Services, Admissions) to support the successful delivery of recruitment events and initiatives.
- Conduct proactive outreach to prospective students to encourage engagement with recruitment initiatives and support progression through the recruitment funnel.
- Manage assigned leads generated through recruitment campaigns and digital channels, ensuring timely follow-up, accurate documentation, and escalation of complex inquiries. Review communication histories and lead information to identify outstanding follow-up requirements, prioritize assigned activities, and coordinate next steps with International Recruitment Specialists where required.
- Provide administrative and coordination support for international recruitment partner activities, including maintaining agent documentation, records, and communication tracking.
- Assist International Recruitment Managers with agent-related processes, including preparation of documentation, contract administration, and invoice verification activities.
- Respond to routine inquiries from agents and school counsellors, providing accurate information or escalating matters to appropriate staff.
- Maintain organized records related to agent partnerships, recruitment activities, and supporting documentation.
- Monitor assigned administrative and operational activities, identify scheduling conflicts or outstanding tasks, a

📌 International Recruitment Assistant (Toronto)
🏢 Centennial College
📍 Toronto