25 Oct
|
Performance Food Group
|
Milton
25 Oct
Performance Food Group
Milton
Use French and English communication skills as a Customer Care Representative in Milton, Ontario, supporting responsive service across customer touch points.
Core-Mark seeks a bilingual Customer Care Representative to resolve routine inquiries through telephone, written, and in-person requests. You will address customer needs, channel inquiries, and help ensure every account receives appropriate attention. The schedule is Monday through Friday, with training from 8:00AM to 4:30PM and regular hours from 9:30AM to 6:00PM.
Key Responsibilities:
- Respond to telephone, written, and in-person customer inquiries
- Provide unit prices, shipping dates, delays, and product information
- Process shorts, mis-picks, credits, order adjustments, and billing requests
- Research accounts,
resolve problems, and document customer contacts
- Assist ordering while maintaining pricing and product availability knowledge
Requirements:
- Minimum one year of call center experience required
- Fluency in French and English
- Excellent communication skills and proficient typing ability
- Ability to type 40 WPM; typing test required
- Intermediate computer skills and Microsoft Office knowledge
Apply customer care, bilingual communication, account research, and accurate data entry skills with Core-Mark in Milton.
📌 Bilingual Customer Care Representative (Milton)
🏢 Performance Food Group
📍 Milton