Customer operations expertise meets proactive order management at Diageo’s Dunwin location, supporting product flow, customer service, and supply coordination.

This fixed term Customer Operations Analyst role supports customer availability across Diageo’s beverage alcohol business. You will manage orders, use ATP functionality and reporting tools, and communicate with Customers, Commercial Sales, Finance, Supply Planning, Logistics, Brand, and Innovation teams. The role focuses on minimizing customer out-of-stocks through strong order management and engagement.

Key Responsibilities:

- Prioritize high volume requests according to business needs and timing
- Manage order processes, ATP functionality, and reporting tools
- Ensure consistent product delivery from Diageo warehouses




- Communicate issues affecting order entry and logistics
- Support product launches, discontinuations, and team onboarding

Requirements:

- Two or more years in customer service, planning, or logistics
- Experience in beverage alcohol or fast-paced CPG environments
- Degree or equivalent experience in supply chain or business
- Order management systems experience, preferably SAP, and MS Office
- Robust communication, analytical, relationship-building, and problem-solving skills

Apply customer operations, order management, and supply coordination expertise to support Diageo customers from Dunwin.

📌 Customer Operations Analyst Dunwin (Mississauga)
🏢 Diageo Brazil
📍 Mississauga