Serve TD Canada Trust customers in Coldwater, Ontario, using banking advice and digital education skills during 18.75-hour weeks. Help resolve financial needs.

As a Personal Banking Associate, you will provide frontline service across banking transactions, customer problem resolution, and banking solutions. You will understand customer needs, guide them to appropriate contacts, and support positive branch experiences. The role includes confidential judgement, documentation accuracy, and collaboration with internal Bank partners.

Key Responsibilities:

- Engage customers through advice, transactions, and digital education
- Guide customers toward appropriate banking solutions and contacts
- Educate customers about mobile, ATM, and online banking




- Support scheduled cash and non-cash frontline transactions
- Recommend improvements to branch operations and processes

Requirements:

- High School diploma or one year relevant experience
- Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Solid organization, communication, and customer experience skills

Bring customer service, banking knowledge, and digital guidance skills to TD Canada Trust customers in Coldwater.

📌 Personal Banking Associate Coldwater (Cambridge)
🏢 TD Bank Group
📍 Cambridge