Track webinar questions remotely with accurate notes, context, and secure routing during busy online sessions. Support clear handoffs without answering technical questions.

This full time customer service coordinator reviews chat and Q&A; messages during online events. You will capture questions, preserve session context, group routine topics, and direct items to presenters or support owners. The employer provides platform and routing-guide training for beginners.

Key Responsibilities:

- Review incoming webinar chat and Q&A; messages
- Capture questions with accurate session context
- Group similar topics without changing meaning
- Route presenter questions through approved queues
- Record answered, deferred, and follow-up questions

Requirements:

- Ability to read quickly and write accurate short notes
- Ability to stay calm during simultaneous messages
- Experience in customer service, administration, or online events helps
- Willingness to follow privacy and routing rules
- Focused workspace for live online monitoring

Use accurate live notes, privacy awareness, and careful routing to preserve participant questions throughout remote webinar sessions.

📌 Remote Webinar Question Coordinator (Edmonton)
🏢 HRS Talent Solutions
📍 Edmonton