Job Category: Community Impact and Programs

Requisition Number: HOUSI002165

- Full-Time

Locations

Showing 1 location

Description

Employment Type: Full time
Schedule: Monday to Friday from 7:00 a.m. to 3:30 p.m.
Reporting to: Housing Supervisor
City: Saskatoon
Number of Positions to Fill: 1
RFR #: 2352

The Mustard Seed is committed to helping individuals experiencing homelessness transition toward and maintain sustainable and healthy lifestyles. The Housing Support Worker provides a safe and supportive environment to all residents. Reporting to the Housing Manager, the Housing Support Worker is responsible for ensuring the physical, emotional, social, and spiritual well-being of the residents in our Housing Support Worker program. The position works collaboratively with support systems to encourage resident independence, community engagement and housing stability. The role will work both off-site and on site at the residence which functions within a recovery-oriented care model principle.

DUTIES AND RESPONSIBILITIES:

- Provide support with finding secure housing for residents
- Assist with the day-to-day operations, including food provision, assisting with laundry and cleaning of rooms to provide a safe, supportive living environment for our clients
- Connect with a specified group of residents living in supportive housing on an on-going basis to assist in building the skills of daily living including room checks
- Accompany residents to appointments if necessary
- Assess clients’ level of intoxication, risk factors, immediate needs, vulnerabilities and inform supervisor of any concerns




- Support the working relationship between the resident and their support network
- Provide medication assistance to residents who use the medication assistance program and coordinate with pharmacies as needed
- Provide information about community supports
- Refer residents to their Case Managers whenever possible/necessary and ensure there are clear lines of communication with outside organizations who serve the residents
- Engage in intentional interaction with residents to build rapport and foster community
- Document resident interactions, resident referrals, progress and any change in behavior
- Communicate with staff and managers regarding the general progress of the client
- Implement de-escalation techniques and conflict resolution strategies as needed
- Complete incident reports and daily logs in a timely manner
- Welcome and support volunteers when necessary
- Host community events
- Cover Front Desk for patrols and breaks
- Complete required training including but not limited to FOIP, First aid and CPR, Naloxone, NVCI and De-escalation certification and attend meetings
- Maintain professionalism and adhere to all policies and procedures including but not limited to Health & Safety and HR policies and procedures
- Other duties may be assigned

MINIMUM QUALIFICATIONS AND SKILLS





- Diploma or an undergraduate degree in Human Services related fields such as Addictions, Nursing, Social Work, EMT, EMR, Psychology, along with professional registration where required or equivalent combination of experience and training
- Minimum of 1 year of experience working with marginalized individuals
- Passionate about ending homelessness in Saskatchewan
- Demonstrated compassion and empathy towards clients with addictions, mental illness, physical disabilities, behavioral issues, and/or medical issues
- Strong commitment to Trauma Informed Care and Recovery oriented care model principles
- A broad knowledge of and experience working with Indigenous communities is an asset
- Cultural sensitivity and respect for client individuality and self determination
- Knowledge/understanding of poverty, homelessness, oppression, addiction and mental illness
- Ability to work with minimal supervision
- Robust communication skills and ability to work within a cross-functional team
- Strong organizational, administrative and computer skills
- Ability to interact with a variety of individuals
- Conflict resolution skills and ability to manage residents in crisis situations and de-escalate situations while remaining calm and professional
- Willingness to complete required training (e.g. First Aid, SafeTALK, Non-violent) to be fully equipped to work with guests
- Must be able to drive and meet all TMS requirements to do so

WORKING CONDITIONS

- Work week is usually 40 hours, may work evenings and weekends if needed
- Moderate to considerable mental effort required to successfully accomplish the

📌 Housing Support Worker (Saskatoon)
🏢 The Mustard Seed Society
📍 Saskatoon