Billing operations and financial data accuracy define this Product Operations Specialist role for detail-focused professionals managing complex workflows independently.

In this operations-focused role, you will support discount program operations and billing accuracy. The work requires spreadsheet management, data validation, reconciliation, and cross-functional issue resolution. You will use internal systems and reporting tools to track, verify, and correct discount applications.

Key Responsibilities:

- Support ongoing discount program operations accurately and consistently
- Validate discounts on job orders before billing
- Investigate billing issues with internal teams
- Manage shared inbox requests and coordinate fixes
- Report discount usage and billing accuracy trends

Requirements:

- Three to five years in operations-focused work
- Experience supporting billing, accounting, pricing, or programs
- Solid attention to billing and financial data
- Spreadsheet skills, including VLOOKUP or XLOOKUP formulas
- Ability to work independently with minimal oversight

Apply operational judgment, spreadsheet expertise, and billing accuracy skills to support reliable discount program processes.

📌 Billing Operations Specialist (Markham)
🏢 Insight Global
📍 Markham