Use fluent English and French communication in Mississauga’s hybrid financial services collections role, supporting customers by phone and email.

As a Bilingual Collections Representative, you will manage customer conversations about overdue balances and payment arrangements. This 12-month contract follows Monday-to-Friday hours, with two weekly onsite days. You will handle follow-ups, document interactions, and work across internal systems while meeting performance expectations.

Key Responsibilities:

- Manage account portfolios through system-generated follow-ups and daily emails
- Make outbound collection calls in English and French
- Handle inbound customer inquiries professionally
- Negotiate payment arrangements for overdue balances
- Document interactions across multiple internal systems

Requirements:

- At least one year of customer service experience
- Fluent spoken and written French and English
- Comfort with high-volume outbound collection calls
- Solid communication skills for sensitive conversations
- Computer skills using Word, PDF tools, and multiple systems

Bring bilingual communication, customer service, and collections skills to this hybrid Mississauga contract supporting financial services customers.

📌 Bilingual Collections Representative Mississauga
🏢 Altis Technology
📍 Mississauga