Customer service manager (Richmond)

Customer service manager (Richmond)

25 Oct
|
DISCUS SUPPLY CO
|
Richmond

25 Oct

DISCUS SUPPLY CO

Richmond

- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years

Work setting

- Retail service establishment

Tasks

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff

Computer and technology knowledge

- Point of sale system




- Word processing software
- MS Outlook

Work conditions and physical capabilities

- Attention to detail

Screening questions

- Do you have experience working in this field?

Employment terms options

- Morning
- Day

Health perks

- Dental plan
- Vision care benefits

Support for persons with disabilities

- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week

📌 Customer service manager (Richmond)
🏢 DISCUS SUPPLY CO
📍 Richmond

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