Assess life, disability, critical illness, and job loss claims at Securian Canada in Toronto or Montreal. Use English and French daily.

As a Bilingual Claims Care Analyst, you will manage end-to-end credit insurance and Credit Card Payment Protection claims. You will evaluate contractual, medical, functional, and occupational information against certificate provisions, established processes, and policies. Your decisions will support insured clients and stakeholders through accurate, empathetic service.

Key Responsibilities:

- Assess claims and determine benefit entitlement
- Manage active caseloads within service standards and turnaround times
- Document claim analysis and maintain accurate records
- Explain claim status and decisions to stakeholders
- Conduct phone interviews and obtain supporting documents

Requirements:

- Post-secondary education or equivalent work experience
- At least one year processing insurance claims
- Experience with life, disability, and critical illness insurance
- Solid English and French communication proficiency
- Ability to conduct sensitive interviews tactfully

Apply your bilingual communication, claims assessment, and customer service skills to support insured clients at Securian Canada.

📌 Bilingual Insurance Claims Analyst (Toronto)
🏢 Securian Canada
📍 Toronto