Lead trauma-informed case management and housing support at Warden Woods, working fully on-site in Scarborough with mobile community responsibilities.

This full-time manager leads critical support services within the Drop-in and Shelter in Community program. You will supervise up to five or more full time-equivalent staff, strengthen individualized service planning, and ensure funder and internal case management requirements are followed. The work supports unhoused residents from entry through discharge.

Key Responsibilities:

- Lead individualized case management across the shelter team
- Develop housing plans, applications, and follow-up supports
- Implement harm reduction and overdose prevention activities




- Supervise staff and coach complex case management skills
- Represent Warden Woods in community and stakeholder forums

Requirements:

- Five years supporting unhoused community members directly
- Three years developing individualized plans with residents
- Two years in a leadership role
- Knowledge of housing first, harm reduction, and trauma-informed approaches
- Bachelor’s degree or equivalent relevant experience

Bring housing support, advocacy, supervision, and trauma-informed leadership to Warden Woods’ shelter services in Southwest Scarborough.

📌 Case Management Housing Support Manager (Toronto)
🏢 Warden Woods Community Centre
📍 Toronto