Support housing transitions for men through case management and crisis intervention in Niagara Region. Apply trauma-informed, harm-reduction practices within a shelter setting.

The Salvation Army seeks a Homelessness Services Worker supporting shelter clients and people in the community. You will provide intake, assessment, referrals, housing planning, and advocacy while helping clients move toward secure housing. This work includes maintaining caseloads, coordinating resources, and documenting services.

Key Responsibilities:

- Provide intake, assessment, referrals, outreach, and crisis intervention
- Develop housing plans, monitor progress, and prepare discharge plans
- Maintain client records, case files, logs, and required reports
- Liaise with landlords, agencies,



and community service providers
- Conduct check-ins, unit visits, and room inspections

Requirements:

- College diploma in social services or related life experience
- Minimum two years’ front-line social service experience
- Knowledge of homelessness, mental health, and addictions supports
- Current First Aid and CPR, or willingness to obtain
- Valid Ontario Class G driver’s license and satisfactory abstract

Bring empathetic case management, sound judgment, and housing-support knowledge to help Niagara clients pursue greater stability.

📌 Homelessness Services Caseworker Niagara (St. Catharines)
🏢 The Salvation Army
📍 St. Catharines