Associate Operations Manager - Healthcare: Food, Laundry & Housekeeping Services

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Language Employee Login Job Description Title: Associate Operations Manager - Healthcare: Food, Laundry & Housekeeping Services Requisition #: 686560 Location: Calgary, AB, CA Career Area: Professional & Management Information at a Glance

The Associate Operations Manager plays a key leadership role in overseeing food services, housekeeping, and resident laundry operations in a supportive living environment. This role combines operational management with hands-on culinary expertise, ensuring high standards of service delivery, food safety, and resident satisfaction. The successful candidate will lead and support a multidisciplinary team, contribute to quality assurance initiatives, and actively participate in resident engagement and special events.

Responsibilities:

Operational Leadership:

- Oversee daily operations of food services, housekeeping, and laundry.
- Organize and delegate preparation and delivery of catered functions and special events.
- Ensure compliance with client and company policies, including health & safety and audit standards.
- Participate in business planning, capital equipment recommendations, and quality improvement initiatives.
- Act as interim manager during absences of the Support Services Manager.

Culinary Oversight:

- Supervise kitchen operations and ensure adherence to food safety protocols.
- Assist in food preparation using various cooking methods (baking, roasting, steaming, etc.).
- Maintain production records, update forecasting schedules, and ensure accurate menu postings.




- Collaborate with the Dietitian to manage resident dietary needs and menu development.
- Conduct weekly food service rounding with residents and ensure feedback is actioned.
- Manage inventory, ordering, and vendor relations for food and kitchen supplies.

Team Management & HR Functions:

- Recruit, train, coach, and schedule staff across all service areas.
- Conduct safety observations and implement corrective actions as needed.
- Lead regular staff meetings and contribute to employee performance management.
- Maintain scheduling systems (e.g., Kronos) and payroll input (E4W).

Resident & Client Engagement:

- Attend Resident Association and Family Information sessions.
- Investigate and resolve resident, family, and employee concerns.
- Support recreation catering and contribute to social club activities and open house planning.

Qualifications:

Education & Certifications:

- Minimum 2-year College Diploma in Management, Hotel/Restaurant, Dietetics, or related field.
- Advanced Food Safety Certification (preferred).
- First Aid Certification (an asset).
- Cooking certification (an asset).

Experience:

- Minimum 2–3 years of supervisory or management experience in a healthcare or supportive living environment.
- Hands‑on culinary experience in food preparation and kitchen operations.





Skills & Competencies:

- Strong verbal and written communication skills.
- Proficient in Microsoft Word, Outlook, and Excel.
- Ability to work independently in a fast‑paced environment.
- Physically capable of light lifting and frequent walking.
- Flexible and adaptable to changing schedules and operational needs.
- Friendly, service‑oriented attitude toward residents, clients, and co‑workers.

What We Offer You

- Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
- Comprehensive Health Benefits (No Waiting Period): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
- Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark—helping you grow your retirement savings faster.
- Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
- Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
- Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post‑secondary studies.
- Career Growth: Explicit career path planning and development opportunities tailored to your skills and aspirations.
- Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and posi

📌 Associate Operations Manager (Calgary)
🏢 Aramark
📍 Calgary