ABOUT US

Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential.

What matters to you?

Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion.

JOB SUMMARY

The case work team provides person-centered, strengths-based, trauma-informed care rooted in harm reduction and the Housing First approach.

Guided by Siloam Mission’s Strategic Plan, the Case Worker is responsible for providing case management and housing location services to persons experiencing chronic or episodic homelessness, as well as those requiring housing loss prevention. The Case Worker will partner with various programs within Siloam Mission and the community to streamline and administer individualized services. In addition, they will also coordinate and participate in assessments and crisis intervention, and provide access to social services, supportive counselling and referrals.

KEY DUTIES & RESPONSIBILITIES

Housing Support

- Prioritize locating, securing, and maintaining permanent housing with participants, in alignment with Housing First fidelity standards.
- Provide strength-based case management and service coordination to support long-term housing stability with eviction prevention.




- Educate participants on their tenant rights and responsibilities.
- Support participants with unit maintenance and cleanliness, including preparing for pest treatment, assisting with deep cleaning, and addressing hoarding and collecting behaviors, etc.
- When necessary, arrange and assist participants with housing-related moves.
- Establish and maintain partnerships with landlords, and advocate for participants as needed.

Case Management & Service Coordination

- Interact with participants using a trauma-informed approach to obtain history and assess relevant skills and strengths.
- Collaborate with participants to develop their individualized service plans addressing short-term and long-term goals.
- Support participants in connecting with and accessing services and supports in areas such as legal, medical and financial assistance, housing, employment, transportation, family services, etc..
- In collaboration with participants, team members, supervisors and external stakeholders, provide ongoing case management to assess, monitor, and communicate participant progress, ensuring service plans are met or adapted as needed.
- Proactively engage with participants in the community and their homes—without coercion—to support their transition into housing, strengthen support networks, locating individuals as needed (e.g., shelters or frequented areas).




- Act as an advocate for the needs of the participants of Siloam Mission as required.
- Offer connections to culturally appropriate services or supports, both internally and externally.
- Participate in field trips with program participants & graduates, including at least 2 overnight camping trips per year.

Administrative Duties

- Prepare and complete intake documentation in accordance with program standards.
- Maintain electronic and paper participant records in accordance with department procedures.
- Timely contribution to outcomes reporting for funding agreements and operational directives, as required.
- Attend and participate in Transition Services and Siloam Mission meetings and events as required.
- Participate in career development opportunities.
- Support the learning and integration of student interns through guidance and mentorship, as required.
- Other duties assigned as relevant to the position.

EDUCATION & EXPERIENCE

- Completion of a diploma/degree in a health or human service such as social work, psychology. Combination of education and experience may be considered.
- Certification in or demonstrated knowledge of NVCI (Nonviolent Crisis Intervention), ASIST (Applied Suicide Intervention Skills Training), CPR/First Aid, Mental Health First Aid (MHFA), Motivational Interviewing is an asset.
- Experience and demonstrated knowledge in homelessness, addiction, and mental health fields.
- Experience in case management, completing assessments, service planning, and goal setting.
- Experience working within a Housing First framework and an understanding of a variety of housing models including Housing First, Re

📌 Case Worker (Winnipeg)
🏢 Siloam Mission
📍 Winnipeg