Customer Service Representative/Inside Sale (Mississauga)

Customer Service Representative/Inside Sale (Mississauga)

25 Oct
|
EzoBord UK
|
Mississauga

25 Oct

EzoBord UK

Mississauga

At Ezobord , we design and manufacture high-performance acoustic solutions for architects, designers, dealers, and commercial projects across North America and international markets.

We are looking for an experienced, highly organized, detail-oriented Customer Service Representative who combines excellent client service with strong sales, order management, and logistics coordination experience .

This is not simply a role answering customer inquiries. You will take ownership of the entire customer and order journey — from the initial inquiry and quotation through order processing, production coordination, shipping, and final delivery.

The ideal candidate is someone who is proactive, skilled, precise, and comfortable working in a fast-paced manufacturing environment , while maintaining excellent communication with both customers and internal teams.

Mississauga, Ontario – near Pearson Airport

100% On-site | Full-time

Monday to Friday – Day Shift





What You’ll Be Doing

- Manage customer inquiries by email and phone, providing accurate product information and professional support
- Prepare and follow up on quotations, applying pricing formulas, margins, discounts, and project-specific requirements
- Identify sales opportunities, promote appropriate solutions, and actively follow up with customers to help convert quotations into orders
- Manage orders from confirmation through final delivery, including deposits, invoicing, production status, shipping coordination, and delivery updates
- Coordinate closely with production, quotations, accounting, sales, and logistics teams
- Proactively communicate delays, changes, missing information, or potential issues before they impact the customer
- Follow up on outstanding payments and

📌 Customer Service Representative/Inside Sale (Mississauga)
🏢 EzoBord UK
📍 Mississauga

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