Manage complex auto claims with Definity using advanced claims expertise and bilingual communication in a versatile hybrid work experience. Serve customers across Canada.

As a Senior Representative, Auto Physical Damage, you will handle moderately complex to complex automobile physical damage claims. Apply policy wordings, investigate losses, and determine coverage while collaborating with customers, brokers, vendors, and fraud investigators. Your work supports effective claim resolution.

Key Responsibilities:

- Manage complex and commercial automobile claims
- Interpret policy wordings and determine appropriate coverage
- Investigate claims fully and collaborate with fraud investigators
- Process payments within your authority level




- Initiate salvage and subrogation procedures

Requirements:

- Valid AMF license and Quebec insurance authorization
- Full English and French bilingual proficiency
- Minimum three years handling complex automobile physical damage claims
- Advanced knowledge of claims processes, tort, and DCPD provinces
- Strong analytical, decision-making, organizational, and communication skills

Bring complex claims expertise, policy interpretation, and bilingual service skills to Definity’s Auto Claims team and customers across Canada.

📌 Senior Complex Auto Claims Representative (Canada)
🏢 Definity
📍 Canada