Use calm communication and multitasking as a Fire Dispatch Centre Operator in Kelowna, handling urgent calls and radio traffic. Adaptable shifts are required.

The Kelowna Fire Communication Centre handles 911 calls for more than 58 fire departments across regional districts. This position receives, directs, and dispatches emergency and non-emergency calls while maintaining communication with first responders. Strong computer skills, quick judgment, and accurate typing support the work.

Key Responsibilities:

- Receive, direct, and dispatch emergency and non-emergency calls
- Maintain communication with first responders throughout incidents
- Monitor radio channels for updates and assistance requests
- Complete required records, maps, and pre-plans
- Operate equipment for call receipt, retention, and retrieval

Requirements:

- Type a minimum of 40 words per minute
- Listen, multitask, and gather information accurately
- Use judgment to prioritize urgent requests quickly
- Understand Kelowna and Regional District geographic layouts
- Work flexible scheduled and relief shifts

Support emergency communications through accurate dispatching, radio monitoring, multitasking, and calm decisions at Kelowna Fire Communication Centre.

📌 Fire Dispatch Centre Operator (Canada)
🏢 City of Kelowna
📍 Canada