Lead customer experience and team performance as Bailey Nelson’s Assistant Store Manager at Metrotown. Bring retail leadership and optics experience to a growing Canadian brand.

Bailey Nelson seeks an Assistant Store Manager for its Metrotown store. You will support daily leadership, develop others, and help customers through eye tests, frame selection, and dispensing. The position suits a confident retail or optics supervisor or manager who values tight-knit teamwork, down-to-earth service, and constant improvement.

Key Responsibilities:

- Support seamless customer journeys from eye test through dispensing
- Support daily team leadership and drive robust performance
- Take full ownership of the store two days weekly
- Keep the appointment book running smoothly
- Coach teammates to deliver consistently great service

Requirements:

- Retail or optics experience at supervisor or management level
- Confident leadership approach focused on developing others
- Passion for creating great customer experiences
- Alignment with tight-knit, down-to-earth, improving values

Build leadership through customer journeys, appointment coordination, team coaching, and store ownership at Bailey Nelson Metrotown.

📌 Assistant Store Manager Metrotown (Canada)
🏢 Bailey Nelson
📍 Canada