Support bilingual patient case management with Cencora’s Innomar Strategies division in Canada, using clinical monitoring and healthcare communication skills daily.

This full time, 12-month contract supports patient and provider services marketed through Innomar Strategies. You will administer case-management protocols, coordinate assigned patients or clinics, and maintain accurate program documentation. The position requires French and English bilingualism, customer service experience, organization, and attention to detail.

Key Responsibilities:

- Administer protocols supporting enrolment, monitoring, education, and treatment compliance
- Maintain complete, current program files and database records
- Serve as primary contact for assigned patients or clinics




- Manage program phone lines and significant outbound calling
- Report adverse events to designated departments

Requirements:

- High school diploma, GED, or equivalent experience
- Two-plus years in patient, healthcare, reimbursement, or case support
- At least one year of customer service experience
- French and Canadian English bilingualism required
- Microsoft Word, Excel, Outlook, and PowerPoint knowledge

Apply bilingual communication, organized case coordination, and patient support expertise within Cencora’s Innomar Strategies programs.

📌 Bilingual Patient Case Manager (Canada)
🏢 Cencora
📍 Canada