Lead visitor services at Cypress Hills with scheduling, staff training, customer service, and retail operations in a full time seasonal position. Support visitors across the South Region while supervising seasonal Information Officers.

Alberta Parks seeks an Information Officer Supervisor for Cypress Hills Provincial Park. Reporting to the Visitor Services Supervisor, you will guide up to five Information Officers through mentorship, training, scheduling, and visitor concern management. The position also supports inventory, cash reconciliation, reporting, and accurate park information.

Key Responsibilities:

- Supervise, mentor, train, and support seasonal Information Officers
- Manage schedules, timesheets, invoices, expenditures, and promotional materials
- Support retail inventory, orders, refunds, visitor profiles,



and cash reconciliation
- Provide accurate information about park services, programs, safety, and tourism
- Handle visitor concerns, complaints, emergencies, and operational issues professionally

Requirements:

- High school diploma and two years of related experience
- Intermediate First Aid and CPR Level C with AED
- Successful Criminal Record Check
- Valid Class 5 Driver’s License and three-year abstract
- Availability for scheduled evenings, weekends, and holidays

Apply supervisory, customer service, scheduling, and retail operations skills while supporting visitors and staff at Cypress Hills.

📌 Information Officer Supervisor Cypress Hills (Canada)
🏢 Government of Alberta
📍 Canada