Lead Warming Centre operations in Toronto with strong supervision, communication, and client-directed service skills. This position supports flexible, short-notice operations.

Christie Ossington Neighbourhood Centre is hiring a Warming Centre Program Supervisor to oversee operations and shift supervisors. Reporting to the Shelter Manager, you will support staffing, service delivery, and program management. The work serves vulnerable adults experiencing homelessness, mental health challenges, and complex needs.

Key Responsibilities:

- Lead staff toward inclusive, accessible, respectful client-directed service
- Supervise on-call staffing notices and replacements
- Coordinate Breaking Barriers programming and workshops onsite
- Lead City of Toronto quality assurance checks




- Supervise peer staff meetings, training, and activities

Requirements:

- Bachelor’s or Master’s degree in Social Work, Psychology, or related field
- Minimum two years working with vulnerable adult populations
- Minimum one year supervisory or demonstrated leadership experience
- Robust communication, organizational, interpersonal, and advocacy skills
- First Aid, CPR, crisis intervention, and trauma-informed care

Bring supervisory leadership, quality assurance, and trauma-informed practice to CONC’s Warming Centre services in Toronto.

📌 Warming Centre Program Supervisor (Canada)
🏢 Christie Ossington Neighborhood Centre
📍 Canada