Who We Are

Metrie Purpose: We Help People Transform Houses Into Homes

North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Metrie is an exceptional place to work. For everyone. As a team member at Metrie, you will be part of serving our communities as a supplier of home improvement and construction products. Our front-line workers are the foundation to our company's success. They work actively, safely, and independently to maintain the efficient flow of products through our manufacturing and distribution process, while ensuring quality standards.

What you will be doing?

The Order Administrator provides service to Metrie customers primarily supporting transactional orders and routine account needs. This role focuses on order entry into our SAP system. The Order Administrator reports directly to the Sales Support Lead or Manager in the region and plays a key role in maintaining customer relationships and supporting operational efficiency through timely and accurate communication.

This position is based in Halton Hills, ON and requires in-branch presence.

Key Responsibilities

- Execute routine service tasks such as basic quoting, inventory checks, order entry,



and delivery coordination with accuracy and attention to detail.
- Adhere to established service processes, ensuring data accuracy and effective management of daily workload to meet performance standards.
- Effectively balance multiple service demands while maintaining accuracy, attention to detail, and a high standard of professionalism.
- Demonstrate adaptability in a fast-paced, transactional environment.
- Consistently meet commitments and follow through on assigned tasks with reliability and accountability.
- Maintain patience and composure during repetitive or routine customer interactions, ensuring a positive service experience.
- Contribute to a collaborative team environment by supporting peers and promoting smooth service operations.
- Utilize multiple systems and tools to drive efficiency and deliver customer experiences that meet or exceed expectations.
- Be receptive to feedback and committed to ongoing development in customer service, product knowledge, and CRM system proficiency.
- Proficient in SAP and Microsoft Office Suite, particularly Outlook, Excel, and Teams, for efficient communication, reporting, and collaboration.
- Highly organized, with demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a quick-paced environment.




- Skilled in task prioritization and capable of working independently while remaining adaptable to changing business needs.
- Experience with Customer Relationship Management (CRM) systems preferred particularly with HubSpot.

Qualifications

- 1–3 years of experience in an administrative, customer service, order entry, or sales support role within a fast‑paced, transactional environment
- Proven experience entering and managing orders with a high level of accuracy and attention to detail
- Strong organizational and time‑management skills with the ability to prioritize multiple tasks and meet daily deadlines
- Demonstrated ability to work independently while remaining a collaborative and supportive team member
- Comfortable handling repetitive or routine tasks while maintaining professionalism and accuracy
- Strong written and verbal communication skills for effective interaction with internal teams
- Proficient in Microsoft Office Suite, including Outlook, Excel, and Teams
- Reliable, accountable, and committed to following established processes and service standards
- Ability to remain adaptable and composed in a fast‑paced, high‑volume service environment
- Willingness and ability to work on‑site at the Halton Hills branch

Why You'll Love Metrie

Many of our jobs come with great benefits – including healthcare, other employee benefits, culture, ways to save for the future, and opportunities for career advancement – all in a safe and inclusive environment. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

📌 Order Administrator (Canada)
🏢 Metrie
📍 Canada