Rehab customer service and accurate data entry define this representative role, supporting billing, rentals, invoicing, and client accounts.

The Rehab Customer Service Representative provides administrative and clerical shared service support to the Rehab team. Responsibilities include preparing quotes and assessments, coordinating rental requests, and consulting with clients and clinicians. The position also supports accounts receivable, customer calls, and service scheduling.

Key Responsibilities:

- Coordinate rental requests and manage rental inventory
- Schedule service technicians and process transfers
- Manage incoming phone calls from clients
- Create invoices and research product SKUs
- Prepare quotes and consult with clients and clinicians

Requirements:

- High school diploma
- Knowledge of rehabilitation products
- Industry knowledge of billing procedures
- Ability to use keyboard and mouse for extended periods
- Ability to lift up to 22 pounds; travel may be required

Support rehabilitation services through customer care, billing accuracy, rental coordination, and organized administrative service delivery.

📌 Rehab Customer Service Representative (Canada)
🏢 Lawtons
📍 Canada