Service Dispatcher Customer Support (Canada)

Service Dispatcher Customer Support (Canada)

25 Oct
|
Ultramar
|
Canada

25 Oct

Ultramar

Canada

Support customers through service requests while coordinating technicians, contractors, installations, and account administration as a Service Dispatcher. Use communication, organization, and problem-solving skills daily.

Parkland Corporation’s Service Dispatcher supports Contractors and Service Technician teams serving Ultramar customers. The work combines customer inquiries, dispatch coordination, fixed-asset setup, purchase orders, invoicing, vendor payments, account adjustments, and reporting. The position also supports technician batches and in-house gas technician payroll.

Key Responsibilities:

- Dispatch in-house technicians and contractors as required
- Schedule work and supply assignments to service teams
- Resolve customer questions about service status and products




- Set up fixed assets on customer accounts
- Process purchase orders, account adjustments, and payments

Requirements:

- Solid verbal and written communication skills
- Passion for customer service and effective problem-solving
- Point-of-sale equipment and Excel, Word, Outlook experience
- Ability to multitask and stay organized
- Knowledge of heating products is an asset

Apply customer service, dispatch coordination, and administrative skills while supporting Ultramar customers, technicians, contractors, and vendors.

📌 Service Dispatcher Customer Support (Canada)
🏢 Ultramar
📍 Canada

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