Lead member service operations in Cranbrook using sales coaching and relationship management tools. Support deposit functions, security, and treasury responsibilities.

StellerVista Credit Union is recruiting a Member Service Supervisor for its Cranbrook Branch. You will supervise member sales and service staff while supporting quality member relationships, revenue generation, growth, and members’ financial health. The position includes recruiting, orienting, and training team members.

Key Responsibilities:

- Meet assigned team sales goals through sales coaching
- Manage daily member sales and service operations
- Oversee branch deposit, safeguarding, security, and treasury functions
- Provide daily direction to member service staff
- Recruit, orient,



and train team members

Requirements:

- Five years’ related financial institution member service experience
- Two years in a Senior Member Service position
- One-year business administration or operations management certificate
- Working knowledge of banking systems and deposit products
- Supervisory, coaching, communication, and Microsoft Office skills

Bring member service leadership, sales coaching, and financial institution experience to StellerVista Credit Union’s Cranbrook Branch.

📌 Member Service Supervisor Cranbrook (Canada)
🏢 StellerVista Credit Union
📍 Canada