Logistics Specialist Customer Operations (Canada)

Logistics Specialist Customer Operations (Canada)

25 Oct
|
World Courier
|
Canada

25 Oct

World Courier

Canada

Support import and export operations for Cencora in onsite Mississauga, using customer care and complex problem-solving skills. The schedule includes Sunday and Monday-to-Thursday shifts.

As a Logistics Specialist, you will serve target customer segments while supporting customer relationships and operational outcomes. The work includes shipment resolution, complaint handling, customer support, and assistance with complex assignments. You will also contribute to training and specialized teams.

Key Responsibilities:

- Act as the main customer segment contact
- Resolve complex shipment and non-shipment problems
- Address complaints and drive systemic improvements
- Support customers onsite and accompany BDM meetings
- Assist with CAPAs, training, and live job follow-up

Requirements:

- Minimum two years’ customer care experience
- High School diploma
- Effective English and/or French communication skills
- Creative problem-solving ability
- Flexibility across multiple shifts and minimal supervision

Apply customer care, communication, and problem-solving strengths while supporting Cencora’s Mississauga logistics operations.

📌 Logistics Specialist Customer Operations (Canada)
🏢 World Courier
📍 Canada

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