Emergency response operations at PasWord Protection require alarm processing and dispatch skills from the Hamilton office. Day and night availability is required.

PasWord Protection seeks a well-rounded Emergency Response Operator for its Hamilton operating team. The position supports alarm systems, camera systems, and card entry systems. Duties include troubleshooting with clients, dispatching authorities, qualifying inbound calls, and reporting directly to the Monitoring Station Manager.

Key Responsibilities:

- Process alarm system events accurately
- Dispatch authorities and provide event notifications
- Field and qualify inbound calls
- Place alarm systems on and off test
- Conduct video guard tours and response

Requirements:

- Availability for rotating 12-hour continental shifts
- Availability for both day and night shifts
- Ability to troubleshoot with clients
- Ability to work from Hamilton office
- Well-rounded approach to security operations

Support PasWord Protection’s Hamilton monitoring operations through alarm processing, dispatch, client troubleshooting, and video response.

📌 Emergency Response Operator Hamilton (Canada)
🏢 PasWord Protection
📍 Canada