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We are hiring an MxU Level II Installer to support fiber-to-the-premises installations across residential and commercial properties. Under the direction of the Lead Hand/Field Service Manager, the MxU Level II Installer will install GPON (Gigabit-capable Passive Optical Network) wiring in Multi-Dwelling Units (MDUs — residential) and Multi-Tenant Units (MTUs — business). Work may include outside-plant cable placement, inside wiring, or a combination of both.

The MXU Level II Installer will install fiber lines from Main Equipment Rooms (MERs) to individual suites, place cable through aerial or underground pathways, perform optical power-meter testing, troubleshoot installation issues, and maintain a strong focus on safety, quality, and customer service. This is a hands-on field role suited to someone comfortable working indoors, outdoors, and in confined spaces such as manholes.

Ideal candidates bring experience with fiber/GPON installations, cable placement, optical testing, power tools, and construction-site safety practices, along with strong attention to detail and professionalism when working at customer properties

SPECIFIC RESPONSIBILITIES AND RESULTING OUTCOMES:

- Provide unparalleled customer service excellence




- Ensure diligence with construction site safety through safety orientations with Site Supervisors as required based on job site
- Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite
- Place cables from outside to inside via aerial or underground paths
- Operate power tools in a safe manner, respectful of client’s property
- Maintain excellent working condition of Test Equipment
- Conduct Optical Power Meter testing of fiber connections
- Troubleshoot technical issues swiftly and accurately
- Work indoors and outdoors at customer locations and in manholes as required
- Responsible for administrative tasks, including expense reports
- Help build and maintain positive relations within the team
- Protect organizations’ values by keeping information confidential
- Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
- Adhere to and promote the environmental, health & safety policies of AFL
- Employee may be asked to perform other ancillary or related duties as required, to meet the ongoing needs of the organization.

QUALIFICATIONS

Knowledge & Experience

- Preferred Technical Knowledge & Experience




- Telecommunications experience related to inside or outside plant preferred
- Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent preferred
- Valid class 5 driver’s license preferred. May be required to operate Company Vehicle and meet AFL’s internal Motor Vehicle policy

Required Knowledge & Experience

- Solid mechanical, technical and analytical ability
- Ability to do fine, precise work with their hands
- Ability to work on extension ladders or step ladders
- Proficient in operating hand and power tools, and test equipment
- Normal color vision to work with color-coded wiring
- Ability to effectively handle both favorable and unfavorable customer interactions
- Fluent in English (reading, writing and conversational)
- Must be legally entitled to work in Canada
- Successful criminal background check is required

Skills and Abilities

- Safety-Oriented – safety is one of our core values. Job site safety is everyone’s responsibility, including yours
- Flexible – open to change and new information and rapidly adapts to changing conditions or unexpected obstacles
- Detail oriented – attention to detail with the ability to follow through on assigned tasks; essential focus on quality and job efficiencies
- Independent – self-driven with ability to work well under limited supervision
- Analytical Thinking/Problem Solving - capable of complex reasoning/analysis; use sound judgement to analyze and resolve onsite issues
- Results focused – driven to meet or exceed assigned tasks/goals while working safely

📌 Level 2 Installer (Canada)
🏢 AFL
📍 Canada