Lead consumer experiences at Bath & Body Works as a Brand Experience Key Holder, using product knowledge and selling behaviors daily. Support store execution while helping associates and consumers feel positive.

This retail leadership position supports the sales plan through operational tasks and delegated leadership responsibilities. You will model consumer-focused selling, provide feedback, set shift direction, and build genuine connections through personalized recommendations. The work includes opening and closing routines, shipment receipt, and visual execution.

Key Responsibilities:

- Act as leader on duty when scheduled
- Set daily direction and goals for associates
- Coach performance and recommend improvements to leadership




- Demonstrate product knowledge and personalized selling behaviors
- Execute opening, closing, shipment, and visual routines

Requirements:

- Consumer-first retail experience and selling culture focus
- Demonstrated sales, consumer experience, and operational results
- Effective communication, adaptability, and openness to feedback
- Ability to coach and de-escalate situations effectively
- High school diploma, GED, or relevant work experience

Bring consumer-focused leadership, product knowledge, coaching, and operational execution to Bath & Body Works as a Key Holder.

📌 Retail Key Holder Consumer Experience (Ottawa)
🏢 Bath and Body Works
📍 Ottawa