Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can't wait to get to know you

The Work

This position is pivotal in the governance, control, and operational risk management activities for Personal Banking. The Senior Manager will lead the design, implementation, execution, and reporting of 1st line testing and risk management programs, ensuring regulatory compliance and operational excellence. This role supports both day-to-day business priorities and strategic initiatives,



collaborating with cross-functional teams to build and maintain a robust risk and control setting.

Core Responsibilities

- Develop, maintain, and continuously update a comprehensive inventory of controls – covering both key and non-key controls – within the 1st line, in alignment with OSFI Guideline E-13 requirements.
- Design, implement, and execute 1st line testing activities for key controls, ensuring alignment with regulatory requirements and internal standards.
- Analyze test results, identify control gaps and remediation strategies, and communicate findings with actionable recommendations.
- Review and streamline processes and controls across the business.
- Challenge and provide coaching on how to improve existing processes to enable controls to be effective while enabling agility.
- Create and maintain a central inventory of key controls, procedures, policies, testing activities, evidence, action items, deliverables and various other documentation in SharePoint, enabling efficient communication with senior leaders.
- Lead the periodic refresh of key controls.
- Act as subject matter expert on issues management within the

📌 Senior Manager, Governance and Control (Toronto)
🏢 EQ Bank | Canada's Challenger Bank
📍 Toronto