The VP of Customer Experience owns net revenue retention across the enterprise portfolio. This seat keeps our customers, grows them, and makes AMZ Prep a strategic partner to complex brands rather than a vendor.
Primary number: Net revenue retention (NRR)
Travel: Up to ~50% domestic, to customer sites and our warehouse network
You will run a book of your own, lead the team that runs the rest, and build the system that lets us see
📌 Vice president of customer experience (Mississauga)
🏢 AMZ Prep®
📍 Mississauga
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