Customer Service Callback Preferences Clerk

Customer Service
Callback Preferences | Remote | Full-time or part-time | per hour

The employer will confirm the specific hours and equipment for the opening.

A customer has a question that needs a specialist, and the team plans to call them back. The Customer Service Callback Preferences Clerk asks when the customer can be reached, records that preference in the online case, and gives the specialist a transparent handoff. This part time remote role involves written customer service and careful office administration. You will not answer specialist questions or promise a specific callback time without confirmation.

A preference is not an appointment

A person may say they are available on Tuesday afternoon. Record the stated window and time zone, then follow the employer's process for routing it. Do not label it as a booked call if no specialist has accepted it. If the customer changes the number to use, follow verification instructions before entering it. If several people share an

📌 Customer Service Callback Preferences Clerk (Edmonton)
🏢 HRS Talent Solutions
📍 Edmonton